TrakCare - FOI Response Register

1. Does your health board have the means to record the amount of time throughout the day that a member of staff is using the TrakCare system?

No

2. On average, how much time is spent per day using TrakCare in

i.     Mental Health services and

In accordance with FOISA s 17(1), NHS Shetland confirms that it does not hold the information requested. We do not collect this information

ii.    across all services.

In accordance with FOISA s 17(1), NHS Shetland confirms that it does not hold the information requested. We do not collect this information

3. How much has it cost the health board to implement TrakCare?

Implementation of Trakcare for NHS Shetland was undertaken with assistance from NHS Grampian.  The one-off costs as each part of the system are implemented is recharged based on staff effort. 

The total costs to NHS Shetland of the software and NHS Grampian support is approx. £150,000 annually. 

Trakcare has been in use in NHS Shetland since 2014.

4. At what staffing level is an employee permitted to use TrakCare.

Access is not based on staffing ‘level’ but based on role.  Roles are configured in Trakcare to enable staff to only see appropriate data.

Roles include receptionists, admin staff, ward clerks, medical secretaries, healthcare scientists, therapists, allied health professionals, nursing and midwifery, doctors and consultants.