Digital Patient Communication - FOI Response Register

1. Do you use any applications or tools to communicate with your patients digitally?

I am interested in all aspects of patient communication, but particularly:

- Pre- and post-operative communication

E-mail

- eConsent

No

- Outpatients

E-mail and Attend Anywhere (virtual appointments)

- Patient engagement at home

No

- Patient satisfaction

E-mail

Please advise of

2. - the individual(s) (name and/or job title) with responsibility for developing digital communications with patients.

Head of Information and Digital Technology

Medical Records Manager

Primary Care Manager

3. - the suppliers presently providing such software solutions and contract values

Attend Anywhere is a contract between NHS National Services Scotland and Attend Anywhere.  IT is funded by the Scottish Government.  There are no direct costs to NHS Shetland

4. - the contract award date and renewal date for such services

15/03/23 – 15/04/26

https://www.publiccontractsscotland.gov.uk/Contracts/Contracts_View.aspx?id=729619