ICT Contracts - FOI Response Register

This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:

• Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers.

No server maintenance contracts in place.  Support is ad hoc

• Virtualisation Maintenance/Support/ Licensing (VMware, Solaris, Unix, Linux, Windows Server)

VMWare licencing

• Storage Area Network Maintenance/Support (EMC, NetApp etc)

No storage maintenance contracts – support is ad hoc

For each of the types of contract described above, please can you provide me with the following data? If there is more than one contract please split the information for each separate supplier this includes annual spend

1. Contract Title: Please provide me with the contract title.

VMWare licences

2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network)

Virtualisation

3. Existing/Current Supplier:  Please provide me with the supplier name for each contract.

SoftCat

4. Brand:  Please state the brand of hardware or software

VMWare

5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.

VSphere

6. Annual Average Spend: Please provide me with the most recent annual spend for this contract?

£20,000

7. Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.)

Rolling annual

8. Contract Expiry Date: Please can you provide me with the date of when the contract expires.

N/A

9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)

Renewed July annually

10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased.

When servers are purchased, it is usually in Q4 of each financial year ie Jan – Mar.  Each year a refresh is undertaken, investing approximately £20-30,000 annually on server and storage

11. Number of Physical Server: Please can you provide me with the number of physical servers.

Approx 60

12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers

Approx 150

13. Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence.

We purchase licencing for our virtual server environment annually to cover VSphere and High Availability (HA)

We do not have any maintenance contracts specifically for hardware, apart from manufacture warranties.  If we require maintenance or support, we will use ad hoc third party suppliers.

14. Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)

Craig Chapman, Head of Information and Digital Technology, craig.chapman@nhs.scot, 01595 743210