IT Systems - FOI Response Register

FoI Number
2023-082
Subject
IT Systems
Date Received
11/05/2023
Request and Response

We would be grateful if you could help in answering our request for information for the following questions; answering for A-J on questions 1-8.

a) Photocopiers/MFDs (Multi-Functional Device)

b) Printers

c) Print room / reprographic

d) Desktops

e) Laptops

f) Displays

g) Network

h) Cyber security

i) Audio Visual

j) Infrastructure

 

Q1. Please name all the IT resellers that you have contacts with and buy from.

  1. Ricoh (lease only)
  2. SoftCat, CCS Media (no contracts, quote only)
  3. N/A
  4. HP
  5. HP
  6. HP
  7. TNP (no contracts, quote only)
  8. SoftCat
  9. Various (via quote)
  10. Various (via quote)

Q2. What is the length of the contracts, more specifically their end date, with the named IT resellers in question 1.

  1. National NSS Framework Contract, Ends 30/09/24
  2. No contract
  3. N/A
  4. Ends 15/08/23
  5. Ends 15/08/23
  6. Ends 15/08/23
  7. No contract
  8. Ends 25/06/23
  9. No contract
  10. No contract

Q3. What year and month is the next hardware refresh due?

  1. Rolling programme
  2. Rolling programme
  3. N/A
  4. Rolling programme
  5. Rolling programme
  6. Rolling programme
  7. 03/24
  8. No specific plans
  9. No specific plans
  10. 03/24

Q4. Please name the number of devices deployed by the NHS/Fire service/university/council/school?

  1. Approx 75 (leased)
  2. Approx 400
  3. N/A
  4. Approx 850
  5. Approx 450
  6. Approx 1600
  7. 4 core network switches, approx. 60 edge switches,8 firewalls, 20 routers, 200 WAPs
  8. Various hardware and software tools (not disclosed for security purposes
  9. N/A
  10. Approx 160 servers, 8 SANs

Q5. In reply to question 4, which department/facility are those located?

Infrastructure is distributed throughout the entire of NHS Shetland with more than 100 departments and 50 separate locations

Q6. Please name the brand and model of the devices mentioned and the spend for each product.

  1. Ricoh
  2. HP, Zerox, Zebra, Lenovo
  3. N/A
  4. HP
  5. HP
  6. HP
  7. HP, Cisco
  8. Not disclosed for security purposes
  9. N/A
  10. IBM, Dell

Q7. Details on how these were procured. i.e. By Framework

  1. Ricoh –
  2.  Various, via multiple quotes
  3.  N/A
  4.  NP83921 IT Hardware Laptops (CAT A)
  5.  NP83921 IT Hardware Laptops (CAT A)
  6.  NP83921 IT Hardware Laptops (CAT A)
  7.  No framework – use Public Contracts Scotland Portal
  8.  SEP329992       Software Reseller Call Off
  9. No framework – use Public Contracts Scotland Portal

i. Procurement method

ii. If Framework, please state which one.

Q8. Do you normally purchase equipment as services or as a capital?

Normally as capital

Q9. What is your annual print/copy volume and spend?

Volume – data not held

Spend –

Leases - £3500

Consumables (toner) - £4000

Paper – data not held

Q10. Who is the person(s) within your organization responsible for the MFD's, print hardware, and supplies contract(s)? Please provide their title and their contact details.

Head of Information and Digital Technology, craig.chapman@nhs.scot

Q11. Who is responsible for purchasing end user devices such as laptops, desktops, networking, infrastructure, cyber security, displays and accessories? Please provide their title, and their contact details.

Head of Information and Digital Technology, craig.chapman@nhs.scot