FoI Number
2023-270
Subject
Software Contracts
Date Received
10/08/2023
Request and Response

I'd like to apologise for the length of this request, and how tedious it may be to handle. That being said, please make an effort to provide all of this information.

The information I'm requesting is regarding the software contracts that the organisation uses, for the following fields.

 

Enterprise Resource Planning Software Solution (ERP):

None

Primary Customer Relationship Management Solution (CRM):

For example, Salesforce, Lagan CRM, Microsoft Dynamics; software of this nature.

None

Primary Human Resources (HR) and Payroll Software Solution:

For example, iTrent, ResourceLink, HealthRoster; software of this nature.

Product eEES 
Type NHS Scotland system HR System
Areas used HR Core, Employee Self Service, Manager Self Service
Contract

NHS Scotland In-house system

Annual costs paid to National Services Scotland directly on behalf of NHS Shetland by Scottish Government

No known end date

   

The organisation’s primary corporate Finance Software Solution:

For example, Agresso, Integra, Sapphire Systems; software of this nature.

Product eFinance
Type   NHS Scotland system Finance System
Areas used Finance
Contract

NHS Scotland In-house system

Annual costs paid to National Services Scotland directly on behalf of NHS Shetland by Scottish Government

No known end date

        

Product ePayroll
Type  NHS Scotland system Payroll System
Areas used  Payroll
Contract   

NHS Scotland In-house system

Annual costs paid to National Services Scotland directly on behalf of NHS Shetland by Scottish Government

No known end data

  

Product Health Roster  
Type RLDatix Allocate Rostering
Areas used  HealthRoster
Contract

NHS Scotland National Contract

Approx £300,000

No known end date

      

  1. Name of Supplier: Can you please provide me with the software provider for each contract?
  2. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
  3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.

Please also list the software modules included in these contracts.

  1. Number of Users/Licenses: What is the total number of user/licenses for this contract?
  2. Annual Spend: What is the annual average spend for each contract?
  3. Contract Duration: What is the duration of the contract please include any available extensions within the contract.
  4. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
  5. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
  6. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
  7. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).