Names & Emails & Outsourcing - FOI Response Register

1. Please could you provide the name and email for the following job roles within your organisation, as of March 2024:
1. Chief Operating Officer:
2. Deputy Chief Operating Officer:
3. Director of Performance:
4. Director of Operations:
5. Associate/deputy Director of Operations:
6. Patient Access Manager:

NHS Shetland does not have these specific posts.  Please see Directors and contact information on our website here - Board Members – NHS Shetland

2. Please could you provide the names and email addresses for the following, within the following specialities:

General Surgery

Clinical Director:

Service Manager:

Urology

Clinical Director:

Service Manager:

Trauma & Orthopaedics

Clinical Director:

Service Manager:

ENT

Clinical Director:

Service Manager:

Ophthalmology

Clinical Director:

Service Manager:

Dermatology

Clinical Director:

Service Manager:

Cardiology

Clinical Director:

Service Manager:

Responsibility for all these services sit with the Director of Nursing and Acute Services and the Medical Director. Being a small Health Board, NHS Shetland doesn’t have Directors and Service managers within each speciality.

3. Has the Trust utilised the services of an Insourcing Company (utilising Insourced clinical staff within Trust facilities to undertake additional activity) – within the Financial Year 2021/2022 and 2022/23 if you have them?
4. Which specialties has the Trust utilised Insourcing for within the Financial Year 2021/2022 and 2022/23 (if you have them) and the spend in each of those specialties?
5. Which specialties has the Trust utilised Outsourcing for within the Financial Year 2021/2022 and 2022/23 and the spend in each of those specialties?
6. Which insourcing company/s has the Trust utilised within the Financial Year 2021/2022 and 2022/23 and the “Framework” status of the company?

Answers for Questions 3 – 6 is NONE