Audiology - FOI Response Register

1. Please clarify whether your Health Board provides these services:
   1. In-house (i.e. delivered in your Health Board or provided by another NHS organisation)

YES

2. Outsources (i.e. delivered by an independent provider in their care setting)

NO

3. Insources (i.e. delivered by an independent provider in your care setting)

 YES

Additionally, please provide the following data for your Health Board and for each financial year 2018/19, 2019/20, 2020/21, 2021/22, 2022/23, and 2023/24:

Hearing assessments

2. How many patients had a hearing assessment within the following settings and what was the total spending in £ on treating these patients (where possible please could you give the data per independent provider contracted):

In accordance with FOISA s 17(1), NHS Shetland confirms that it does not hold the information requested. NHS Shetland do not have the ability to attribute costs per test.

a.     In-house

b.     Outsourced Not Applicable

c.     Insourced

Hearing aid fittings

3. How many patients had a hearing aid fitting assessment within the following settings and what was the total spending in £ on treating these patients (where possible please could you give the data per independent provider contracted):

In accordance with FOISA s 17(1), NHS Shetland confirms that it does not hold the information requested. NHS Shetland do not have the ability to attribute costs per assessment.

a.     In-house

b.     Outsourced Not Applicable

c.     Insourced

Hearing aid aftercare

4. How many patients had hearing aid aftercare performed within the following settings and what was the total spending in £ on treating these patients (where possible please could you give the data per independent provider contracted):

In accordance with FOISA s 17(1), NHS Shetland confirms that it does not hold the information requested. NHS Shetland do not have the ability to attribute costs per aftercare.

a.     In-house

b.     Outsourced Not Applicable

c.     Insourced

Hearing aid devices

5. How many hearing aid devices were delivered to patients within the following settings and what was the total spend £ on hearing aid devices for these patients in (where possible please could you give the data per independent provider contracted):

a.     In-house

b.    Outsourced Not Applicable

c.     Insourced

Other

6. Could you please provide a copy of the service specification given to all bidders for when the contract for hearing aid services was last advertised?

If any of the specific splits are not available, please provide total figures for the system and specify which main splits are recorded by your Health Board (in-house / independent sector).

In accordance with FOISA s 17(1), NHS Shetland confirms that it does not hold the information requested. We cannot split the data to show how many tests were completed by the Board, versus where agency staff have contributed to the delivery of the service.