- FoI Number
- 2023-761
- Subject
- Patient engagement Portal
- Date Received
- 06/03/2024
- Request and Response
-
- Does your trust have a 'Patient Portal / Patient Engagement Portal (PEP)’?
Not currently
- Who is the current provider?
- What is the name of the current solution?
- What is the start and end date of the contract?
- Are you planning to procure a 'Patient Portal / Patient Engagement Platform (PEP)?’
- If yes, when are you looking to go out to market and by what route?
A Patient Engagement Portal is a digital way for trusts to communicate with patients, allowing patients to do things such as:
* View/confirm/cancel/change appointments digitally
* View their appointment letters digitally
* Send patients SMS reminders of appointments
* Complete questionnaires digitally (such as pre/post-operative assessments; PROMs/PREMs)
* View self-help information relating to their care pathway