Corporate Governance Policies

• Carer Information Strategy

  • PDF
  • 384kB

• Communications Framework for Internal and External Communications

  • PDF
  • 525kB

• Communications Policy for Internal and External Communications

  • PDF
  • 470kB

• Communications Policy Appendix 1 - Internal Control Guidelines for Communications

  • PDF
  • 206kB

• Communications Policy Appendix 2 - Guidelines for responding to Media Enquiries

  • PDF
  • 90kB

• Communications Policy Appendix 3 - Guidelines for responding to Patient Condition Enquiries

  • PDF
  • 213kB

• Communications Policy Appendix 4 - Press release template

  • PDF
  • 215kB

• Communications Policy Appendix 5 - Crisis Communications

  • PDF
  • 208kB

• Drug and Alcohol Policy

  • PDF
  • 329kB

• Fire Safety Policy

  • PDF
  • 285kB

• First Aid Policy

  • PDF
  • 1.23MB

• Fixed Asset Procedure

  • PDF
  • 353kB

• Fraud and Corruption Policy and Response Plan

  • PDF
  • 211kB

• Health and Safety Policy

  • PDF
  • 582kB

• HSE Inspector Visit Procedure

  • PDF
  • 201kB

• Learning from Adverse Events through Reporting and Review Policy

  • PDF
  • 501kB

• Management of Display Screen Equipment (DSE) and Eyesight Testing Policy

  • PDF
  • 109kB

• NHS Shetland Complaints Handling Procedure - Stage 1 Complaints Form

  • DOC
  • 45kB

• NHS Shetland Complaints Handling Procedure - Stage 2 Complaint Investigation Template

  • DOC
  • 64kB

• Major Emergencies Situation Report - Guidance and Pro Forma

  • PDF
  • 190kB

• Manual Handling Policy

  • PDF
  • 430kB

• Medical Device and Equipment Safety Notice Procedure

  • PDF
  • 509kB

• National Contract Compliance Procedure

  • PDF
  • 317kB

• NHS Shetland Complaints Handling Procedure

  • PDF
  • 941kB

• NHS Shetland Public Facing Model Complaints Handling Procedure

  • PDF
  • 111kB

• No Smoking Policy (including electronic cigarettes)

  • PDF
  • 535kB

• Organisational Development Strategy and Implementation Plan

  • PDF
  • 135kB

• Performance Management Framework

  • PDF
  • 837kB

• Procedure for the Control of Substances Hazardous to Health 2002 [COSHH]

  • PDF
  • 688kB

• Property Transactions Policy

  • PDF
  • 312kB

• Radiation Safety Policy

  • PDF
  • 385kB

• Refreshed Patient Focus Public Involvement (PFPI) Strategy

  • PDF
  • 430kB

• Risk Management Strategy

  • PDF
  • 860kB

• Security Policy

  • PDF
  • 296kB

• Shetland Major Emergency Procedure

  • PDF
  • 2.18MB

• Social Media Policy

  • PDF
  • 301kB

• Social Media Policy - Rapid Impact Checklist

  • PDF
  • 76kB

• Social Media Policy - Unauthorised Patient/Visitor Photography in NHS Shetland Healthcare Settings

  • PDF
  • 119kB

• Spiritual Care Policy

  • PDF
  • 172kB

• Strategy for Resilience and Business Continuity

  • PDF
  • 642kB

• Stress Management Policy

  • PDF
  • 143kB

• Management of Violence and Aggression Policy

  • PDF
  • 696kB

• Volunteering Policy

  • PDF
  • 181kB

• Workplace Transport Management

  • PDF
  • 866kB

• Fraud and Corruption Policy and Response Plan updated March 2025 v3

  • PDF
  • 636kB