Corporate Governance Policies

• Carer Information Strategy

  • PDF
  • 384kB
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• Communications Framework for Internal and External Communications

  • PDF
  • 525kB
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• Communications Policy for Internal and External Communications

  • PDF
  • 470kB
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• Communications Policy Appendix 1 - Internal Control Guidelines for Communications

  • PDF
  • 206kB
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• Communications Policy Appendix 2 - Guidelines for responding to Media Enquiries

  • PDF
  • 90kB
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• Communications Policy Appendix 3 - Guidelines for responding to Patient Condition Enquiries

  • PDF
  • 213kB
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• Communications Policy Appendix 4 - Press release template

  • PDF
  • 215kB
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• Communications Policy Appendix 5 - Crisis Communications

  • PDF
  • 208kB
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• Drug and Alcohol Policy

  • PDF
  • 329kB
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• Fire Safety Policy

  • PDF
  • 285kB
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• First Aid Policy

  • PDF
  • 1.23MB
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• Fixed Asset Procedure

  • PDF
  • 353kB
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• Health and Safety Policy

  • PDF
  • 613kB
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• HSE Inspector Visit Procedure

  • PDF
  • 201kB
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• Learning from Adverse Events through Reporting and Review Policy

  • PDF
  • 501kB
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• Management of Display Screen Equipment (DSE) and Eyesight Testing Policy

  • PDF
  • 366kB
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• NHS Shetland Complaints Handling Procedure - Stage 1 Complaints Form

  • DOC
  • 45kB
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• NHS Shetland Complaints Handling Procedure - Stage 2 Complaint Investigation Template

  • DOC
  • 64kB
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• Major Emergencies Situation Report - Guidance and Pro Forma

  • PDF
  • 190kB
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• Manual Handling Policy

  • PDF
  • 3.83MB
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• Medical Device and Equipment Safety Notice Procedure

  • PDF
  • 509kB
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• National Contract Compliance Procedure

  • PDF
  • 317kB
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• NHS Shetland Complaints Handling Procedure

  • PDF
  • 941kB
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• NHS Shetland Public Facing Model Complaints Handling Procedure

  • PDF
  • 111kB
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• Smoking and Vaping Policy

  • PDF
  • 146kB
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• Organisational Development Strategy and Implementation Plan

  • PDF
  • 135kB
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• Performance Management Framework

  • PDF
  • 837kB
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• Control of Substances Hazardous to Health (COSHH)

  • PDF
  • 183kB
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• Property Transactions Policy

  • PDF
  • 312kB
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• Radiation Safety Policy

  • PDF
  • 385kB
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• Refreshed Patient Focus Public Involvement (PFPI) Strategy

  • PDF
  • 430kB
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• Risk Management Strategy

  • PDF
  • 860kB
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• Security Policy

  • PDF
  • 296kB
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• Shetland Major Emergency Procedure

  • PDF
  • 2.18MB
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• Social Media Policy

  • PDF
  • 301kB
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• Social Media Policy - Rapid Impact Checklist

  • PDF
  • 76kB
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• Social Media Policy - Unauthorised Patient/Visitor Photography in NHS Shetland Healthcare Settings

  • PDF
  • 119kB
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• Spiritual Care Policy

  • PDF
  • 172kB
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• Strategy for Resilience and Business Continuity

  • PDF
  • 642kB
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• Stress Management Policy

  • PDF
  • 143kB
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• Management of Violence and Aggression Policy

  • PDF
  • 174kB
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• Volunteering Policy

  • PDF
  • 181kB
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• Workplace Transport Management

  • PDF
  • 866kB
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• Fraud and Corruption Policy and Response Plan updated March 2025 v3

  • PDF
  • 636kB
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