Phio - Instant Musculoskeletal Physiotherapy Assessment

Instant physiotherapy support with NHS Shetland’s and Shetland Health and Social Care Partnership's digital partner, Phio.

Phio QR CodeNHS Shetland and Shetland Health and Social Care Partnership has partnered with Phio, a free digital assessment support tool for musculoskeletal concerns. Phio will make it easier and quicker for people in Shetland to get help for muscle, joint, or back problems.

From Tuesday, 18th March 2025, anyone aged 16 or older who is registered to one of Shetland’s ten health centres can use the service. Patients will get a comprehensive assessment on Phio, and then be signposted to get the right care. You can use it on any device with internet access, so you can get help from home at any time.

Phio has been built by expert physiotherapists. Some people may need to see a doctor or physiotherapist in person, but many will get a tailored exercise plan on Phio’s app, Phio Engage. The app helps people manage their pain and improve their movement with clear advice and ongoing support from their team of physiotherapists. Patients will be offered a tailored exercise programme to complete at home, with continued support from Phio's team of physiotherapists.

With Phio you can:

  • Have your muscle or joint concern assessed, any time, any where
  • Get signposted to your most appropriate pathway
  • Have access to the self management app and recover at home (if clinically appropriate)
  • Receive a bespoke exercise programme to follow at your own pace
  • Get support from physiotherapists who can track your progress remotely

The Phio app is free to use. You can use it as a new way to get help or alongside your regular physiotherapy services in Shetland.

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