NHS Shetland is continuing to support Lerwick Dental Practice as it works towards achieving its practice certificate, which will enable new NHS dentists to be listed at the practice.
The process of listing a new dentist requires the practice to meet specific standards, requirements, and responsibilities, which are assessed through a national inspection framework that occurs every three years. This inspection process began in October 2024 and is still ongoing. NHS Shetland is providing assistance to Lerwick Dental Practice to help it achieve full compliance by the 31st January 2025 deadline. The list number application for a new dentist made by Lerwick Dental Practice has not been refused but the practice certificate assurance is a requirement for it to happen.
It is important to note that independent general dental service (NHS) practices like Lerwick Dental Practice generate income by providing treatment and making claims in line with the NHS Statement of Dental Remuneration. These payments are made directly from patient contributions and Practitioner Services at the Scottish Government, rather than from NHS Shetland. This reflects the independent contractor model used across Scotland.
While we recognise that dental provision in Shetland remains challenging, NHS Shetland is committed to ensuring that patients continue to have access to essential dental care. We are working with our local MSP and the Scottish Government to find solutions to improve dental services in Shetland, whilst awaiting confirmation of Lerwick Dental Practice’s intent to delist patients. We will be reaching out to the practice to arrange a meeting to discuss next steps.
For more information on accessing NHS dental treatment in Scotland and related costs, please visit the NHS Inform website here: Dental treatment | NHS inform.