We are aware that following a recent upgrade with a clinical system, EMIS PCS, that prescriptions requested via Patient Access are not being received by some health centres.

If you need to request repeat medication in the meantime, please contact your health centre directly.

We apologise for any inconvenience this may cause and appreciate your patience while this issue is being resolved.

Update - issue now resolved. Thank you for your patience.

Published: Thursday, 1st October 2026