Getting more help with your feedback
PASS (Patient Advice and Support Service)
Independent, impartial and confidential information, advice and support about Patient Rights and complaints in NHS Scotland, delivered by the Citizens Advice network. For information visit the PASS website.
Independent Advocacy Service for Shetland
If you find it difficult to make a complaint yourself and want someone to speak for you, you can also ask for an independent advocate. An independent advocate is someone from outside the NHS who can speak for you or help you express your views.